Privacy Policy

Letting Services Online Ltd (‘Letting Services Online’ / ‘LSO’) are committed to protecting and respecting your privacy.

This policy, together with our Terms of Use and any other documents referred to herein, sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us.

Please read the following terms carefully to understand our views and practises regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (‘the Act’), the data controller is Letting Services Online of 26 Dublin Street, Edinburgh, EH3 6NN, registration number ZA005503.

This policy applies to only our site. If you leave our website via a link or otherwise you will be subject to the policy of that website provider as we have no control over privacy policies or terms of use for websites not owned or operated by LSO.


Our website uses cookies, which are small pieces of information stored on your computer in the form of a file. We use these cookies to monitor browsing actions and patterns on our website so we can improve the website’s performance and functionality. The data we collect via cookies do not identify you as an individual but rather are aggregate, statistical data.

You may refuse to allow cookies by adjusting your web browser setting; however, if you do this, you may not be able to access the website’s full functionality. By using our website, you consent to the use of cookies and to our use of the data they provide.

Confidentiality and security of your data

LSO will not provide any information about you to any third party that could identify you as an individual. We do not sell, rent or trade any personal information supplied by you to any third party; however we reserve the right to store, own and retain any personal data that is submitted by you via our website or other means. Information about you will be kept safe and secure and it will not be supplied to anyone else unless we are obliged or permitted by law to disclose it.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet administrative costs in providing you with details of the information we hold about you.


Any revisions we may make to our Privacy Policy in future will be posted on this page. We advise that you check this page regularly to keep apprised of changes.

Contact us

If you have comments or questions email